Owner Overview
Owner Services Overview

Whether it's a condo unit you have recently purchased or a house your family has treasured for generations, your rental property is one of your most valuable investments.

Our goal at Marie Hansen Properties is to maximize the return on your investment and to grant you the peace of mind that comes from knowing that your property is in capable hands.

Our property management services include the following:

  • Competitive rental market analysis
  • Creative advertising and marketing of property
  • Thorough tenant screening and verification of credit and employment
  • Property showings to prospective tenants
  • Detailed check-in inspections
  • Negotiating and executing lease terms
  • Collection of deposits and monthly rents
  • Payments of bills, mortgages, property taxes etc.
  • Easy to read computerized monthly statements and year end accounting
  • Provide and supervise maintenance and repairs
  • Enforcement of lease terms and condominium rules
  • Negotiating lease terms for renewals & lease renewal inspections
  • Online statements
  • Direct deposits
  • Cell phone for after hours emergencies: (808) 391-1663

Our strategy for optimizing the value of your property has five major components:

1. Clear Communication
Clear and honest communication among owners, tenants, and managers can avoid many of the hassles involved in renting property, including litigation. From our first meeting, we aim to develop an ongoing dialogue with you about your goals, expectations, and concerns in regard to your property. We also let you know what we expect from you in terms of the upkeep of your property and the terms of our Rental Management Agreement.

We make sure that your tenant understands your wishes, and we strive to negotiate lease agreements that are in the best interest of both parties. Our commitment to openness throughout the rental process has paid off: in our 16 years of doing business, we have experienced an unusually small number of disputes in comparison to other property management companies.

Once your property is rented, you will receive monthly statements from us detailing your account activity. Should a problem arise with your property or your tenant, we will inform you immediately and communicate with you about the appropriate action.
 
2. Competitive Rents 
With Marie Hansen Properties, you can be sure that the rent for your property is at fair market value. We examine the rental markets on a daily basis and set rents at the most competitive rates as units become available. Top business publications such as Forbes have recognized Marie Hansen Properties' expertise in market analysis and seek our commentary on the exciting—and volatile—Hawaii housing market (see article).
 
3. Strategic Marketing
Our clients receive reduced corporate rates to advertise their properties in The Honolulu Advertiser and online at the Advertiser Web site.

We will also advertise your property on the Marie Hansen Properties Web site, which features detailed descriptions and photos of each rental unit. We also advertise at the Honolulu Board of Realtors Website and the Hawaii Humane Society when applicable.

At no additional cost to you, we post notices with the University of Hawaii off-campus housing referral service, on the housing boards on the Department of Defense Web site, Craigslist, and on communication boards in prospective buildings. We also network with other real estate professionals and relocation services.

In combination with this multifaceted marketing strategy, our thorough yet efficient processes for inspection and tenant selection allow us to keep your property occupied and in good condition. With an average vacancy rate of less than 3%, our properties provide their owners with a steady stream of rental income.
 
4. Careful Tenant Selection
Excellent properties deserve excellent tenants. Marie Hansen Properties screens all prospective tenants with RentGrow, a widely recognized service that provides applicants' local and national rental and credit histories. We also verify employment history and income. We follow up references with past and present landlords to confirm a history of timely rent payments and proper maintenance of the property. Since we believe in avoiding potentially costly problems, we would rather see a property sit vacant a little longer than take the risk of accepting an unqualified tenant. No leases are signed until we are satisfied that the tenant is right for your property.

You will receive copies of all leases, addenda, our move-in inspection report, and all other documents pertaining to your property.

Our application process complies with all local, state, and federal regulations governing rental agreements as well as with the current best practices of the property management profession. We strictly abide by the Landlord Tenant Code and follow all Fair Housing (HUD) Guidelines.
 
5. Thorough Inspections and Timely Reporting
We always conduct thoroughly documented move-in and move-out inspections to stay on top of the condition of your property and to make sure that vacating renters assume responsibility for any damage or undue wear and tear.

Should repairs or renovations prove necessary, we will inform you immediately. Upon your authorization, we will proceed with the work in the most efficient and cost-effective manner.

Our computerized accounting system allows us to send timely and accurate monthly reports on the activities of your accounts.

With these readily available, reliable reports you can rest assured that Marie Hansen Properties is keeping vigilant watch over your property.

Our Charges

You've invested in a high-quality property. Now invest in an outstanding manager to care for it, ensuring you steady profits and peace of mind for years to come.

Marie Hansen Properties, Inc. is a member in good standing of the National Association of Residential Property Managers and the Better Business Bureau.